Customer Service Center

Have Questions? Need Information? We're Here to Help.

Support Hours

Support Call Numbers

Our Customer Support Representatives and Application Engineers are available
to assist you Monday - Friday from 8:00 a.m. to 5:30 p.m. (EST).

Customer Support: 860-482-1010 #1 or 877-396-2988

Technical Support

Adhesive selection, process development, and product validation are critical to the success of any manufacturing process. Dymax is dedicated to helping you find the correct adhesive and appropriate dispensing and curing equipment for your application. Our team of Application Engineers is available to assist you with product and process design, testing, evaluation, and pre-production trials.

The Application Engineering lab can perform comprehensive bonding studies for manufacturers who are contemplating assembly with light curable adhesives. Laboratory testing is performed using the manufacturer’s actual components on material samples. A summary report is returned to the manufacturer, along with bonded components for final evaluation.

  Technical Support Request
For bonding/coating application assistance call (860) 482-1010

  Equipment Trial Rental/Lease Program
Evaluate a UV/visible light-curing system in your lab or plant free of charge

Adhesive Samples Request  Request Adhesive Samples

Consultation Request  Consultation Request

Request a Quote  Request a Quote

Dymax adhesive testing capabilities include:

  • Adhesive Recommendation
  • Test Reports
  • Parts Assembly
  • Cure Time Recommendation
  • Light Transmission
  • Biocompatibility Testing (NAMSA)
  • Heat Aging
  • Thermal Cycling
  • Tensile/Shear Testing
  • Elongation at Break Testing
  • Modulus Testing
  • Humidity Aging
  • Water Absorption Testing

UV/Visible Light-Curing Equipment and Dispensing System Support

Request for RMA

Equipment Technical Assistance:
Phone: 860-626-7614
Fax: 860-626-7693
OR, complete our Equipment Repair, Service, and Calibration Form

 

Order Info

Our Customer Support Representatives are available to assist you with anything order related Monday – Friday from 8:00 a.m. to 5:30 p.m. (EST).

Adhesive Orders:
Call, Fax, or Email Customer Support at:
Phone:
Main: 860-482-1010
Toll Free: 877-396-2988
Toll Free: 877-396-2963
Fax: 1-800-482-1012
Emailcustomersupport@dymax.com

Equipment Orders:
Download, complete, and fax the Equipment Order Form to 1-800-482-1012.
A Customer Support Representative will contact you once your order has been received.

Dymax Conditions of Sale

 

Dymax Authorized North America Sales Managers & Application Engineers

We want to help you get the information you need as quickly as possible.

"Mouse over" your state to display the following representatives appropriate for your territory:
  »Regional/Territory Manager
  »Application Engineer - for application assistance
  »Customer Support Representative - for placing or questions pertaining to orders

»To request an MSDS click here
»To request a PDS click here

Dymax Authorized International Sales Partners

We want to help you get the information you need as quickly as possible.

Dymax Corporation distributes world wide. Select a country below to find a sales partner:

  


Europe Sales Partners



Contact Dymax Europe GmbH directly for technical support and information about the Sales Partner closest to your location:

Dymax Europe GmbH
Kasteler Strasse 45
Building G 359
65203 Wiesbaden, Germany
Phone: +49 (0) 611.962.7900
Fax: +49 (0) 611.962.9440
E-mail: info_DE@dymax.com
www.dymax.de


Asia Sales Offices

Please be advised: Effective 1st Jan 2013, Blaze Technology Pte Ltd will no longer be a Dymax distributor for South East Asia. AB Chemical & Engineering Pte Ltd has been appointed as the Exclusive Distribution Partner effective 1st Sep 2012.


Dymax UV Adhesives & Equipment
(Shenzhen) Co. Ltd

Room 617 & 618,
South Tower, Cangsong Building,
Terra 6th Road, Futian District,
Shenzhen, 518040 China
Phone: +86.755.83485759
Fax: +86.755.83485760
E-mail: dymaxasia@dymax.com


Dymax UV Adhesives & Equipment
(Shanghai) Co. Ltd

A5 407/401/411 688 Qiuhi Road,
Jinshan District,
Shanghai, China 201512
Phone: +86.21.37285759
Fax: +86.21.37285760
E-mail: dymaxasia@dymax.com


Dymax Asia (H.K.) Ltd
Flat B, 9/F,
Yeung Yiu Chung (No.8) Ind. Bldg.
No. 20 Wang Hoi Road,
Kowloon Bay, Kowloon,
Hong Kong
Phone: +852.2460.7038
Fax: +852.2460.7017
E-mail: dymaxasia@dymax.com


Dymax Korea LLC
#506, U'space2 A-dong,
670, Daewangpangyo-ro,
Bundang-gu, Seongnam-si,
Gyeonggi-do, Korea
Phone: 82.2.784.3434
Fax: 82.31.739.8399
E-mail: info@dymax.kr


Additional Sales Partners

Australia
UV Pacific Unit 3, 3 Tooronga Ave.
Edwardstown 5039
South Australia
Phone: 61-8-8277-9721
Fax: 61-8-8277-9739
E-Mail:  sales@uvpacific.com
 
Brazil
Ellsworth Latin America Adesivos Av.Guido Caloi
1985 Galapao 14
Sao Paulo, Brazil 050802-140
Phone: 55(11)5518-0171
Fax: 55(11)5518-0172
E-Mail: mdias@ellsworth.com
 
Caribbean Region
Alenica Technologies Inc. De La constitucion Avenue
No. 530, San Juan
Puerto Rico, 00901
Phone: 787-289-7825
E-Fax: 1-800-886-8067
E-Mail: jo_lopez@alenica.com & f_tarazona@alenica.com
 
Central America Region
Alenica Technologies Inc. P.O. Box 51-4030
Alajuela, Costa Rica
Phone: +506-8931-9898
Fax: + 506-2487-8346
E-Mail: mchinchilla@alenica.com
 
Chile
Divicen Ltda. 605 Carmen Street
Santiago - Chile
Phone: 562-222-7195
Fax: 562-222-0540
E-mail: ventas@divicen.cl
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India
Premium Metals & Components
Pvt. Ltd.
27-28, Neelam Bata Road
Office Number 18-21
Nit Faridabad - 121001
Haryana, India
Phone:  91-129-4021763, 91-129-3262571
Fax:  91-129-2426382
E-mail: sales@pmcpvtltd.com
 
Japan
Dymax Asia (H.K.) Ltd Flat B, 9/F,
Yeung Yiu Chung (No.8) Ind. Bldg.
No. 20 Wang Hoi Road,
Kowloon Bay, Kowloon,
Hong Kong
Phone: 852-2460-7038
Fax: 852-2460-7017
E-mail: dymaxasia@dymax.com
 
Korea
Dymax Korea LLC #506, U'space2 A-dong,
670, Daewangpangyo-ro,
Bundang-gu, Seongnam-si,
Gyeonggi-do, Korea
Phone: 82.2.784.3434
Fax: 82.31.739.8399
E-mail: info@dymax.kr
 
Malaysia
AB Chemical & Engineering Pte Ltd Block 5008 (East Wing), Ang Mo Kio Ave. 5,
#05-03, TECHplace II,
Singapore 569874
Phone:  +65 67522887
Fax:  +65 67522813
E-mail: dymaxasia@dymax.com
 
New Zealand
UV Pacific Unit 3, 3 Tooronga Ave.
Edwardstown 5039
South Australia
Phone: 61-8-8277-9721
Fax: 61-8-8277-9739
E-Mail: sales@uvpacific.com
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Singapore
AB Chemical & Engineering Pte Ltd Block 5008 (East Wing), Ang Mo Kio Ave. 5,
#05-03, TECHplace II,
Singapore 569874
Phone:  +65 67522887
Fax:  +65 67522813
E-mail: dymaxasia@dymax.com
 
Taiwan
Dymax Asia (H.K.) Ltd Flat B, 9/F,
Yeung Yiu Chung (No.8) Ind. Bldg.
No. 20 Wang Hoi Road,
Kowloon Bay, Kowloon, Hong Kong
Phone: 852-2460-7038
Fax: 852-2460-7017
E-mail: dymaxasia@dymax.com
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Thailand
AB Chemical & Engineering Pte Ltd Block 5008 (East Wing), Ang Mo Kio Ave. 5,
#05-03, TECHplace II,
Singapore 569874
Phone:  +65 67522887
Fax:  +65 67522813
E-mail: dymaxasia@dymax.com
 
Vietnam
AB Chemical & Engineering Pte Ltd Block 5008 (East Wing), Ang Mo Kio Ave. 5,
#05-03, TECHplace II,
Singapore 569874
Phone:  +65 67522887
Fax:  +65 67522813
E-mail: dymaxasia@dymax.com
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