DYMAX Home
DYMAX Home
Visit our Blog   Follow Us on Twitter   Become a DYMAX Facebook Fan    Connect With Us on LinkedIn    Subscribe to our Light Lines E-Newsletter    Watch Us on YouTube    DYMAX Corporation on Google+
Dymax Worldwide  English  Deutsch  Français  中文  한국어 
SEARCH
 

Home  Customer_service_center  




Tell Us How We're Doing

Customer Service Center

Have Questions? Need Information? WE’RE HERE TO HELP!

Our Customer Support Representatives and Application Engineers are available to assist you Monday – Friday from 8:00 a.m. to 5:30 p.m. (EST).

Customer Support: 860-482-1010 #1 or 877-396-2988
Technical Support: 860-626-6799

Technical Support

Adhesive selection, process development, and product validation are critical to the success of any manufacturing process. Dymax is dedicated to helping you find the correct adhesive and appropriate dispensing and curing equipment for your application. Our team of Application Engineers is available to assist you with product and process design, testing, evaluation, and pre-production trials.

The Application Engineering lab can perform comprehensive bonding studies for manufacturers who are contemplating assembly with light curable adhesives. Laboratory testing is performed using the manufacturer’s actual components on material samples. A summary report is returned to the manufacturer, along with bonded components for final evaluation.

Dymax adhesive testing capabilities include:

  • Adhesive Recommendation
  • Test Reports
  • Parts Assembly
  • Cure Time Recommendation
  • Light Transmission
  • Biocompatibility Testing
  • Heat Aging
  • Thermal Cycling
  • Tensile/Shear Testing
  • Elongation at Break Testing
  • Modulus Testing
  • Humidity Aging
  • Water Absorption Testing
DYMAX North American Sales Managers and Applications Engineers

UV/Visible Light-Curing Equipment and Dispensing System Support

Equipment Technical Assistance:
Phone: 860-626-7614
Fax: 860-626-7693
OR, complete and email our:
Equipment Repair, Service, and Calibration Form

 

Order Info

Our Customer Support Representatives are available to assist you with anything order related Monday – Friday from 8:00 a.m. to 5:30 p.m. (EST).

Adhesive Orders:
Call, Fax, or Email Customer Support at:
Phone:
Main: 860-482-1010
Toll Free: 877-396-2988
Toll Free: 877-396-2963
Fax: 1-800-482-1012
Emailcustomersupport@dymax.com

Equipment Orders:
Download, complete, and fax the Equipment Order Form to 1-800-482-1012.
A Customer Support Representative will contact you once your order has been received.

 

Dymax Authorized North America Sales Managers & Application Engineers

We want to help you get the information you need as quickly as possible.

"Mouse over" your state to display the following representatives appropriate for your territory:
  »Regional/Territory Manager
  »Application Engineer - for application assistance
  »Customer Support Representative - for placing or questions pertaining to orders

»To request an MSDS click here
»To request a PDS click here

Dymax Authorized International Sales Partners

We want to help you get the information you need as quickly as possible.

Dymax Corporation distributes world wide. Select a country below to find a sales partner:

  

Europe Sales Partners



Contact Dymax Europe GmbH directly for technical support and information about the Sales Partner closest to your location:

Dymax Europe GmbH
Kasteler Strasse 45
Building G 359
65203 Wiesbaden, Germany
Phone: +49.611.962.7900
Fax: +49.611.962.9440
E-mail: info_DE@dymax.com
www.dymax.de


Asia Sales Partners



Dymax UV Adhesives & Equipment
(Shenzhen) Ltd.

Room 617 & 618,
South Tower, Cangsong Building,
Terra 6th Road, Futian District,
Shenzhen, 518040 China
Phone: 86-755-83485759
Fax: 86-755-83485760
E-mail: dymaxasia@dymax.com


Dymax Asia (H.K.) Ltd
Flat B, 9/F,
Yeung Yiu Chung (No.8) Ind. Bldg.
No. 20 Wang Hoi Road,
Kowloon Bay, Kowloon,
Hong Kong
Phone: 852-2460-7038
Fax: 852-2460-7017
E-mail: dymaxasia@dymax.com


Dymax Korea LLC
#903, CCMM B/D
12 Yeoido-Dong, Youngdungpo-Gu
Seoul, Korea 150-869
Phone: 82-2-784-3434
Fax: 82-2-784-5775
E-mail: info@dymax.kr


Additional Sales Partners

Australia
UV PacificUnit 3, 3 Tooronga Ave.
Edwardstown 5039
South Australia
Phone: 61-8-8277-9721
Fax: 61-8-8277-9739
E-Mail:  sales@uvpacific.com
 
Brazil
Ellsworth Latin America AdesivosAv.Guido Caloi
1985 Galapao 14
Sao Paulo, Brazil 050802-140
Phone: 55(11)5518-0171
Fax: 55(11)5518-0172
E-Mail: mdias@ellsworth.com
 
Caribbean Region
Alenica Technologies Inc. De La constitucion Avenue
No. 530, San Juan
Puerto Rico, 00901
Phone: 787-289-7825
E-Fax: 1-800-886-8067
E-Mail: jo_lopez@alenica.com & f_tarazona@alenica.com
 
Central America Region
Alenica Technologies Inc. P.O. Box 51-4030
Alajuela, Costa Rica
Phone: +506-8931-9898
Fax: + 506-2487-8346
E-Mail: mchinchilla@alenica.com
 
Chile
Divicen Ltda. 605 Carmen Street
Santiago - Chile
Phone: 562-222-7195
Fax: 562-222-0540
E-mail: ventas@divicen.cl
Top of Page
India
Premium Metals & Components
Pvt. Ltd.
27-28, Neelam Bata Road
Office Number 18-21
Nit Faridabad - 121001
Haryana, India
Phone:  91-129-4021763, 91-129-3262571
Fax:  91-129-2426382
E-mail: sales@pmcpvtltd.com
 
Japan
Dymax Asia (H.K.) LtdFlat B, 9/F,
Yeung Yiu Chung (No.8) Ind. Bldg.
No. 20 Wang Hoi Road,
Kowloon Bay, Kowloon,
Hong Kong
Phone: 852-2460-7038
Fax: 852-2460-7017
E-mail: dymaxasia@dymax.com
 
Korea
Dymax Korea LLC#903, CCMM B/D
12 Yeoido-Dong, Youngdungpo-Gu
Seoul, Korea 150-869
Phone: 82-2-784-3434
Fax: 82-2-784-5775
E-mail: info@dymax.kr
 
Malaysia
BLAZE Technology Pte. Ltd.115-9-7, Vistaria,
Jalan Kenari Sungai Ara,
11900 Bayan Lepas,
Penang, Malaysia
Phone: 604-646-9199
Fax: 604-646-0199
E-mail: sales@blaze.com.sg
 
New Zealand
UV PacificUnit 3, 3 Tooronga Ave.
Edwardstown 5039
South Australia
Phone: 61-8-8277-9721
Fax: 61-8-8277-9739
E-Mail: sales@uvpacific.com
Top of Page
Singapore
BLAZE Technology Pte. Ltd.33 Ubi Ave 3,
#04-23 VERTEX Singapore 408868
Phone: 65-6270-2188
Fax:  65-6270-9188
E-mail: sales@blaze.com.sg
 
Taiwan
Dymax Asia (H.K.) LtdFlat B, 9/F,
Yeung Yiu Chung (No.8) Ind. Bldg.
No. 20 Wang Hoi Road,
Kowloon Bay, Kowloon, Hong Kong
Phone: 852-2460-7038
Fax: 852-2460-7017
E-mail: dymaxasia@dymax.com
Top of Page
Thailand
Dymax UV Adhesives & Equipment
(Shenzhen) Ltd.
Room 617 & 618,
South Tower, Cangsong Building,
Terra 6th Road, Futian District,
Shenzhen, 518040 China
Phone:  86-755-83485759
Fax:  86-755-83485760
E-mail: dymaxasia@dymax.com

Blaze Technology (Thailand) Co., Ltd8 Soi Lasalle 77, Kwaeng Bangna, Khet Bangna
Bangkok 10260, Thailand
Phone:  66 2361 2926, 66 2361 2927
Fax:  66 2361 2928
E-mail: sales@blaze.com.sg
 
Vietnam
Dymax UV Adhesives & Equipment
(Shenzhen) Ltd.
Room 617 & 618,
South Tower, Cangsong Building,
Terra 6th Road, Futian District,
Shenzhen, 518040 China
Phone:  86-755-83485759
Fax:  86-755-83485760
E-mail: dymaxasia@dymax.com

Blaze Technology (Vietnam) Pte LtdR.606, Indochina Park Tower
04 Nguyen Dinh Chieu st., Dist.1,
HCM City, Vietnam
Phone: 848 2220 2038
Fax: 848 2220 2037
E-mail: sales@blaze.com.sg
Top of Page
How Are We Doing?

Tell us what you think:

Fields marked with an (*) are required.

*Regarding:
*Name:
*Company:
*Phone:
*Email:
*Subject:

Comments:




Security Code: Enter the code shown below (this helps us prevent spam)
Verify


Privacy Policy: We value your interest in the Dymax website and hope you'll return often, seeking solutions for your bonding and coating challenges. Because of this, we consider your contact information and any other information that you provide us as confidential. This means, most importantly, that we do not sell your contact information to anyone. Instead, your information is used by us solely to provide you with the information and assistance you have requested. View our complete privacy policy.

Copyright Notices | Terms of Use | Privacy Statement | Site Index | Impressum |

©2012 DYMAX Corporation | 318 Industrial Lane | Torrington, CT 06790 | ISO 9001 Certified
Phone: (860) 482-1010 | Fax: (860) 496-0608 | E-mail: info@dymax.com