Technical Support

Adhesive selection, process development, and product validation are critical to the success of any manufacturing process. Dymax is dedicated to helping you find the correct adhesive and appropriate dispensing and curing equipment for your application. Our team of Application Engineers is available to assist you with product and process design, testing, evaluation, and pre-production trials.

The Application Engineering lab can perform comprehensive bonding studies for manufacturers who are contemplating assembly with light curable adhesives. Laboratory testing is performed using the manufacturer’s actual components on material samples. A summary report is returned to the manufacturer, along with bonded components for final evaluation.

Dymax adhesive testing capabilities include: Adhesive Recommendation Test Reports Parts Assembly Cure Time Recommendation Light Transmission Biocompatibility Testing Heat Aging Thermal Cycling Tensile/Shear Testing Elongation at Break Testing Modulus Testing Humidity Aging Water Absorption Testing
For questions about Dymax products and assistance with bonding/curing applications contact Application Engineering at (860) 482-1010 or submit a Technical Support Request Evaluate a UV/visible light-curing system in your lab or plant FREE OF CHARGE with the Dymax Equipment Trial Rental/Lease Program Request Adhesive Samples Request an MSDS Request a PDS

UV/Visible Light-Curing Equipment and Dispensing System Support

Request for RMA

Equipment Technical Assistance:
Phone: 860-626-7614
Fax: 860-626-7693
OR, complete our Equipment Repair, Service, and Calibration Form

• Equipment Trade-In...Contact your Dymax Sales Rep. for more information.
• Radiometer Calibration Request...We can calibrate your radiometer! Radiometer calibration schedule.
• Trial Rental/Lease Program...Evaluate Dymax UV/visible curing in your lab or plant FREE OF CHARGE.
• Warranty Registration...Register your equipment warranty on-line!

 

Order Info

Our Customer Support Representatives are available to assist you with anything order related Monday – Friday from 8:00 a.m. to 5:30 p.m. (EST).

Adhesive Orders:
Call, Fax, or Email Customer Support at:

Phone:

Main: 860-482-1010

Toll Free: 877-396-2988

Toll Free: 877-396-2963

Fax: 1-800-482-1012

Email: customersupport@dymax.com

Equipment Orders:
Download, complete, and fax the Equipment Order Form to 1-800-482-1012.
A Customer Support Representative will contact you once your order has been received.

Dymax Conditions of Sale

Dymax Authorized North America Sales Managers & Application Engineers

We want to help you get the information you need as quickly as possible.

"Mouse over" your state to display the following representatives appropriate for your territory:
  »Regional/Territory Manager
  »Application Engineer - for application assistance
  »Customer Support Representative - for placing or questions pertaining to orders

»To request an MSDS click here
»To request a PDS click here

Dymax Authorized International Sales Partners

We want to help you get the information you need as quickly as possible.

Dymax Corporation distributes world wide. Select a country below to find a sales partner:

Select a Country/Region Australia Austria Belguim Brazil Caribbean Region Central America Region Chile China Croatia Czech Republic Denmark Egypt Estonia Europe Finland France Germany Hong Kong India Indonesia Ireland Israel Italy Japan Korea Latvia Lithuania Luxembourg Malaysia Netherlands New Zealand Norway Philippines Poland Portugal Singapore Slovakia South Africa Spain Sweden Switzerland Taiwan Thailand Turkey United Kingdom Vietnam   

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Europe Sales Partners

Contact Dymax Europe GmbH directly for technical support and information about the Sales Partner closest to your location:

Dymax Europe GmbH
Kasteler Strasse 45
Building G 359
65203 Wiesbaden, Germany
Phone: +49 (0) 611.962.7900
Fax: +49 (0) 611.962.9440
E-mail: info_DE@dymax.com
www.dymax.de

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Asia Sales Offices

Please be advised: Effective 1st Jan 2013, Blaze Technology Pte Ltd will no longer be a Dymax distributor for South East Asia. AB Chemical & Engineering Pte Ltd has been appointed as the Exclusive Distribution Partner effective 1st Sep 2012.

Dymax UV Adhesives & Equipment
(Shenzhen) Co. Ltd
Room 617 & 618,
South Tower, Cangsong Building,
Terra 6th Road, Futian District,
Shenzhen, 518040 China
Phone: +86.755.83485759
Fax: +86.755.83485760
E-mail: dymaxasia@dymax.com


Dymax UV Adhesives & Equipment
(Shanghai) Co. Ltd
A5 407/401/411 688 Qiuhi Road,
Jinshan District,
Shanghai, China 201512
Phone: +86.21.37285759
Fax: +86.21.37285760
E-mail: dymaxasia@dymax.com


Dymax Asia (H.K.) Ltd
Flat B, 9/F,
Yeung Yiu Chung (No.8) Ind. Bldg.
No. 20 Wang Hoi Road,
Kowloon Bay, Kowloon,
Hong Kong
Phone: +852.2460.7038
Fax: +852.2460.7017
E-mail: dymaxasia@dymax.com


Dymax Korea LLC
#903, CCMM B/D
12 Yeoido-Dong, Youngdungpo-Gu
Seoul, Korea 150-869
Phone: 82.2.784.3434
Fax: 82.2.784.5775
E-mail: info@dymax.kr

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Additional Sales Partners

Australia
UV Pacific	Unit 3, 3 Tooronga Ave. Edwardstown 5039 South Australia Phone: 61-8-8277-9721 Fax: 61-8-8277-9739 E-Mail:  sales@uvpacific.com
Brazil
Ellsworth Latin America Adesivos	Av.Guido Caloi 1985 Galapao 14 Sao Paulo, Brazil 050802-140 Phone: 55(11)5518-0171 Fax: 55(11)5518-0172 E-Mail: mdias@ellsworth.com
Caribbean Region
Alenica Technologies Inc.	De La constitucion Avenue No. 530, San Juan Puerto Rico, 00901 Phone: 787-289-7825 E-Fax: 1-800-886-8067 E-Mail: jo_lopez@alenica.com & f_tarazona@alenica.com
Central America Region
Alenica Technologies Inc.	P.O. Box 51-4030 Alajuela, Costa Rica Phone: +506-8931-9898 Fax: + 506-2487-8346 E-Mail: mchinchilla@alenica.com
Chile
Divicen Ltda.	605 Carmen Street Santiago - Chile Phone: 562-222-7195 Fax: 562-222-0540 E-mail: ventas@divicen.cl
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India
Premium Metals & Components Pvt. Ltd.	27-28, Neelam Bata Road Office Number 18-21 Nit Faridabad - 121001 Haryana, India Phone:  91-129-4021763, 91-129-3262571 Fax:  91-129-2426382 E-mail: sales@pmcpvtltd.com
Japan
Dymax Asia (H.K.) Ltd	Flat B, 9/F, Yeung Yiu Chung (No.8) Ind. Bldg. No. 20 Wang Hoi Road, Kowloon Bay, Kowloon, Hong Kong Phone: 852-2460-7038 Fax: 852-2460-7017 E-mail: dymaxasia@dymax.com
Korea
Dymax Korea LLC	#903, CCMM B/D 12 Yeoido-Dong, Youngdungpo-Gu Seoul, Korea 150-869 Phone: 82-2-784-3434 Fax: 82-2-784-5775 E-mail: info@dymax.kr
Malaysia
AB Chemical & Engineering Pte Ltd	No. 2 Ang Mo Kio Street 64 #04-02, Econ Industrial Building Singapore 569084 Phone:  +65-6752 2887 Fax:  +65-6752 2813 E-mail: dymaxasia@dymax.com
New Zealand
UV Pacific	Unit 3, 3 Tooronga Ave. Edwardstown 5039 South Australia Phone: 61-8-8277-9721 Fax: 61-8-8277-9739 E-Mail: sales@uvpacific.com
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Singapore
AB Chemical & Engineering Pte Ltd	No. 2 Ang Mo Kio Street 64 #04-02, Econ Industrial Building Singapore 569084 Phone:  +65-6752 2887 Fax:  +65-6752 2813 E-mail: dymaxasia@dymax.com
Taiwan
Dymax Asia (H.K.) Ltd	Flat B, 9/F, Yeung Yiu Chung (No.8) Ind. Bldg. No. 20 Wang Hoi Road, Kowloon Bay, Kowloon, Hong Kong Phone: 852-2460-7038 Fax: 852-2460-7017 E-mail: dymaxasia@dymax.com
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Thailand
AB Chemical & Engineering Pte Ltd	No. 2 Ang Mo Kio Street 64 #04-02, Econ Industrial Building Singapore 569084 Phone:  +65-6752 2887 Fax:  +65-6752 2813 E-mail: dymaxasia@dymax.com
Vietnam
AB Chemical & Engineering Pte Ltd	No. 2 Ang Mo Kio Street 64 #04-02, Econ Industrial Building Singapore 569084 Phone:  +65-6752 2887 Fax:  +65-6752 2813 E-mail: dymaxasia@dymax.com
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